Safety Training
Safety Management Training
Harassment Investigations, coaching, training, and process development
Incident Investigation and Root Cause Analysis (IIRCA)
Management systems have a lot of moving parts. Ask us about targeted or specialized safety training.
Incident Investigation and Root Cause Analysis (IIRCA)
Harassment Investigations, coaching, training, and process development
Incident Investigation and Root Cause Analysis (IIRCA)
A one or two-day course for people who have to do incident investigations. This investigation training is complemented by our Incident Mirror Technique seminar.
Harassment Investigations, coaching, training, and process development
Harassment Investigations, coaching, training, and process development
Harassment Investigations, coaching, training, and process development
We really did write the book on this one. We offer courses, seminars, investigation training, and assistance in workplace harassments and workplace violence cases.
About seminars and training
Harassment Investigations, coaching, training and process development
A variety of half-day workshops or custom investigation training is available.
- Workplace harassment and violence, a legislative overview;
- International studies, surveys, and popular myths;
- Pillars and principles of investigation. Investigator bias;
- Workplace harassment and violence case studies from across Canada;
- Initial investigator actions. Reviewing the file, identifying allegations, and planning the investigation;
- Trauma-informed interviewing. Credibility assessments;
- Interview workshop
- Assessing the evidence, resolving contradictions; and
- Report writing.
Sessions can be delivered online.
Senior management sessions and supervisor sessions are also available.
Investigative services and coaching are also available
Incident Investigation and Root Cause Analysis (IIRCA)
Who should enroll: Safety practitioners who may have some investigation training, but wish to learn more about investigation techniques and root cause analysis. Supervisors who must oversee investigations and corrective actions. Managers who must review incident investigations reports. Anyone looking to gain an understanding of how investigations should be conducted and how they should fit into the company Health and Safety System or Strategy.
The course: Part one covers investigation and reporting, most common loss causation models, and six phases of incident investigation. Attendees will learn to effectively investigate incidents and generate necessary reports. Supervisors and managers will gain insight into the process to allow them to effectively review investigation reports to determine their validity.
Part two will cover root cause analysis utilizing the most commonly used loss causation model (Bird/DNV) and the associated Systematic Cause Analysis Technique.
Attendees will learn the theory and through practical exercises, based on real incidents. The course will deliver a working knowledge of incident causation and root cause analysis.
Safety Committee Sessions
Need to get a committee off on the right foot or refocussed?
We can offer the expertise and methods that will give the right settings.
Existing committees not getting members, not being effective?
We can help with a session that helps the committee identify how to get back on track. Follow-up is available to see the project or initiatives through.
Why are committees not really working?
We can offer an evaluation and recommendations to get them back on track.
Committee training?
Sure there is legislated training, but does it help the committee be successful? We can provide the training to help a committee go from good to great!
Incident Mirror Technique
This workshop is invaluable for those who must review investigation reports to ensure they are valid and meet requirements. Not everyone is an experienced investigator or even a trained investigator, yet there may be a requirement for managers, supervisors, and even safety committee members to review incident reports.
The incident mirror technique allows people with limited training to evaluate investigation reports to help ensure the company is gaining the maximum value from this activity.
The workshop is also valuable for those who complete investigation reports as the techniques taught help them check their work and improve the quality of their reports.
Actual incidents can be integrated into the training to make it more relevant for employees, and the overall result of this seminar is improved quality in reports and better chances that incident investigations find the underlying cause or the root cause of incidents.
It is the failure to find root causes or underlying causes that leads to future incidents. This session can be combined with Incident investigation training
Custom training, services, and workshops
With our expertise, we can provide safety training workshops, services, investigation training, and training on a wide variety of topics.
To name a few:
- Motivational sessions
- Supervisor training
- Program assessments
- Training evaluations
- Project management
- Audits
- Benchmarking
- Legislative reviews
- Acquisition assessments